sv799 Terms & Conditions

1. Introduction & Acceptance

By using the sv799 website and all its services, you confirm that you have fully read and understood these terms and conditions and agree to comply with them. These terms are considered a legally binding agreement between sv799 and the user.

If you disagree with any part of these terms, please refrain from using the sv799 platform. Creating an account or starting to play on the platform constitutes your acceptance of these terms.

2. Account Registration & Eligibility

The following conditions must be met to open an account on sv799:

• You must be 21 years of age or older.
• You must provide accurate and truthful information at the time of registration.
• Each person may open only one account; creating multiple accounts is strictly prohibited.
• It is your responsibility to keep your account password confidential.
• Accounts may not be transferred or sold to another person.

sv799 reserves the right to verify identity at any time. Failure to complete identity verification may result in temporary suspension or permanent closure of the account.

3. Account Security & Responsibility

Maintaining the security of your sv799 account is entirely your own responsibility. Any activity conducted from the account will be treated as your own, even in the event of unauthorized access by a third party.

If you suspect that your account has been accessed without authorization, notify our support team immediately. sv799 uses SSL encryption as a technical safeguard, but you are also responsible for keeping your personal information secure.

4. Deposits & Withdrawals

The following payment methods are accepted on the sv799 platform: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank).

• Minimum deposit amount: ৳100 (the same across all methods).
• Minimum withdrawal amount: ৳800.
• Withdrawal time: Processing is generally completed within 30 minutes to 3 hours.
• Identity verification may need to be completed before a withdrawal request is processed.
• The withdrawal account must be in the registered user's own name.

sv799 reserves the right to suspend any transaction for investigation if it appears suspicious. If money laundering or fraud is suspected, the account will be closed immediately and the relevant authorities may be notified.

5. Welcome Bonus & Promotional Offers

sv799's welcome bonus is a 100% bonus on the first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳12,000 or more → maximum ৳5,000 bonus → total balance ৳17,000.

Bonus withdrawal condition (wagering requirement): the bonus amount must be wagered 10 times. Example: ৳1,000 bonus × 10 = ৳10,000 in wagers must be placed before winnings from the bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the sum of deposit plus bonus.

6. VIP Program & Cashback

sv799's VIP program has four tiers, and a weekly cashback benefit is provided at each tier:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.5% cashback per week.
• Gold: up to 0.8% cashback per week.
• Platinum: up to 1.0% cashback per week.

Advancement to a higher tier depends on the player's activity and participation. sv799 reserves the right to change cashback amounts and conditions.

7. Gaming Rules

The following rules must be followed when playing games on the sv799 platform:

• Manipulation or use of technical methods to influence the outcome of any game is strictly prohibited.
• Using automated bots or scripts to play games is prohibited.
• Participating in the same game with multiple accounts (collusion) is a punishable offence.
• Exploiting technical errors in a game is prohibited; any such incident must be reported immediately.
• In cases of suspicious activity, sv799 reserves the right to investigate the account and void any associated winnings.

All games on sv799 are conducted on the basis of fair play. Game fairness is ensured through the use of RNG (Random Number Generator).

8. Sports Betting Rules

Sports betting services are available on sv799. The following rules apply to sports betting:

• Odds may change at any time during in-play betting on live matches.
• If an event is cancelled, bets are generally refunded; however, different conditions may apply depending on the specific market.
• If a dispute arises over the outcome of any bet, the decision of sv799 will be considered final.
• Accounts found to be involved in suspicious betting or match-fixing activity will be closed immediately.

9. Prohibited Activities

The following activities are strictly prohibited on the sv799 platform:

• Creating an account using false or misleading information.
• Conducting transactions using stolen or unauthorized payment details.
• Operating multiple accounts for the purpose of abusing bonuses or promotions.
• Attempting to exploit technical errors on the platform for unfair advantage.
• Harassing, threatening, or abusing other users.
• Attempting to interfere with the platform's security or infrastructure.
• Using the platform for money laundering or any illegal financial activity.

If any such activity is detected, the relevant account will be closed immediately and the balance may be confiscated. sv799 may provide information to the relevant authorities if necessary.

10. Intellectual Property & Content Ownership

All content on the sv799 website — logos, designs, text, software, graphics, and other elements — is protected under the intellectual property rights of sv799 or its licensors. Users may not copy, modify, distribute, or use any content for commercial purposes.

Content from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others is the intellectual property of the respective companies.

11. Responsible Gaming Policy

sv799 places the highest importance on responsible gaming. We believe gaming should be a source of enjoyment, not financial stress. The following tools are available to users:

• Option to set deposit limits.
• Self-exclusion (temporarily removing yourself) option.
• Account cooling-off period facility.

If you need support regarding gaming addiction, please contact our support team. For more details, visit our Responsible Gaming page.

12. Personal Data & Privacy

sv799 collects, processes, and stores users' personal data. This information is used for identity verification, transaction processing, and improving service quality.

Personal data is not sold to third parties. However, information may be shared with relevant authorities in cases of legal obligation or fraud prevention. For more details, please read our Privacy Policy.

13. Limitation of Liability

sv799 is not responsible for the following:

• Game outcomes being affected due to internet disconnection or technical issues.
• Account information being exposed due to the user's own negligence.
• Issues with third-party software or devices.
• Service disruption caused by force majeure events such as natural disasters, government directives, or war.

sv799's maximum liability shall under no circumstances exceed the amount of the transaction in question.

14. Changes to Terms

sv799 reserves the right to change these terms and conditions at any time. A notice will be posted on the website for significant changes. Continued use of the platform after any change will be considered as your automatic acceptance of the updated terms.

It is recommended that you check this page regularly to stay informed about the latest terms and conditions.

15. Dispute Resolution

If a dispute arises between sv799 and a user, an attempt must first be made to resolve it through our customer support team. To get support, contact us:

• 24/7 live chat — available in Bengali and English.
• Email: [email protected]

If a resolution cannot be reached through discussion, sv799 will take steps to resolve the dispute through an independent mediation process. sv799's decision will be considered final where applicable.

16. Account Closure

Any user may voluntarily close their account at any time. To do so, notify the support team. Any outstanding balance must be withdrawn before the account is closed.

sv799 reserves the right to close or suspend an account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If suspicious or fraudulent activity is detected.
• If the user personally seeks responsible gaming support.
• Due to legal obligations.